Position Summary

We are looking for a Senior O365 / M365 Administrator with deep expertise in managing and supporting Microsoft 365 services in a secure, enterprise-scale environment. The ideal candidate will be responsible for the administration, configuration, optimization, and support of Microsoft 365 tools, with a strong focus on Exchange Online, SharePoint Online, Teams, Intune, and Azure AD.

You will work closely with infrastructure, security, and compliance teams based in the U.S. to ensure seamless service delivery across a regulated financial environment. This is a remote role based in India and requires strong communication skills and the ability to work independently during U.S. time zones.

Key Responsibilities

  • Administer and maintain the full Microsoft 365 suite including:

    • Exchange Online

    • Microsoft Teams

    • SharePoint Online

    • OneDrive for Business

    • Microsoft Intune / Endpoint Manager

    • Azure Active Directory (Azure AD)

  • Manage user provisioning, licensing, group policies, and conditional access via Azure AD and Microsoft 365 Admin Center.

  • Monitor service health, performance, and security across the M365 environment.

  • Collaborate with security teams to implement and maintain compliance policies, DLP, MFA, and Advanced Threat Protection (ATP).

  • Troubleshoot and resolve advanced issues related to mail flow, Teams functionality, mobile device access, and SharePoint permissions.

  • Provide Tier 3 support and guidance to IT operations and helpdesk teams.

  • Assist in planning and executing M365-related projects and migrations.

  • Document changes, configurations, procedures, and best practices.

  • Stay updated on new Microsoft 365 features and recommend improvements or adoption strategies.

Required Qualifications

  • 5+ years of hands-on experience in managing and supporting Microsoft 365 / Office 365 in a mid-to-large enterprise environment.

  • Deep knowledge of Exchange Online, including mail routing, spam filtering, and hybrid scenarios.

  • Strong experience with Microsoft Teams, including voice integration and policies.

  • Solid understanding of SharePoint Online architecture, permissions, and content management.

  • Proficient in Microsoft Intune / Endpoint Manager for device compliance and application deployment.

  • Expertise in Azure Active Directory, including conditional access, role-based access control (RBAC), and group management.

  • Experience with PowerShell scripting for automation and administrative tasks.

  • Understanding of security and compliance features within Microsoft 365, including retention policies, DLP, and auditing.

  • Excellent verbal and written communication skills.

  • Ability to work independently in a remote, fast-paced, and regulated environment.

Preferred Qualifications

  • Microsoft certifications such as:

    • Microsoft 365 Certified: Enterprise Administrator Expert

    • Microsoft Certified: Security Administrator Associate

  • Experience working in a regulated industry (financial services, healthcare, etc.).

  • Familiarity with hybrid environments and on-prem to cloud migrations.

Work Environment

  • Remote position based in India

  • Must be able to work during U.S. business hours

  • High-speed internet and secure home office setup required

Compensation & Benefits

  • Competitive salary in INR (commensurate with experience)

  • Performance-based incentives

  • Health insurance benefits

  • Paid leave and U.S. public holidays (observed)

  • Training and certification reimbursement opportunities

How to Apply

Please submit your updated resume and a short cover letter highlighting your Microsoft 365 experience to [email address] with the subject:
Application – Senior O365/M365 Administrator (Remote – India)